Company Description
Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.
Job Description
Virtualization and Compute Infrastructure
Design, implement, and maintain enterprise VMware environments (vCenter, ESXi, VM Tools).
Lead capacity planning, golden image management, disk provisioning, VM migrations, and host clustering.
Data Center Operations
- Lead operations for multiple data centers globally, including hardware deployments (Dell, Cisco UCS, VxRail), power/cooling management, and physical asset maintenance.
- Oversee remote site infrastructure, coordinating with regional on-site support teams (e.g., in Stamford, New York, London, Singapore).
- Oversee ad-hoc asset tracking via spreadsheets and lead the migration toward ServiceNow CMDB and Lucidchart-based architecture documentation.
Patch and Vulnerability Management
- Coordinate quarterly patch (or as needed) cycles for physical and virtual infrastructure across global sites.
- Implement vulnerability remediation in coordination with the cybersecurity team using SCCM, using Jira for tracking.
Disaster Recovery (DR) and Business Continuity
- Manage VMware Live Recovery Manager and Veeam-based DR platforms for failover and failback operations.
- Execute DR tests across critical applications in coordination with the Business Continuity team.
- Update and maintain DR runbooks and test documentation; support isolated bubble testing architecture.
Backup and Storage Management
- Manage Dell IDPA/Data Domain backup appliances and policies.
- Support NetApp and Dell PowerStore-based storage for SMB, NFS, and DFS shares; ensure proper failover to DR locations.
Oversee backup compliance for audit and legal hold (10-year archival); manage capacity thresholds and initiate storage expansion plans.
Qualifications
- 8+ years of experience in IT infrastructure management, including 5+ years in virtualization and data center operations.
- Expert-level experience with VMware vSphere, ESXi, vCenter, SRM, and Veeam.
- Strong knowledge of Dell, Cisco UCS, and VxRail hardware platforms.
- Experience implementing CMDB and ITSM / ITAM tools (e.g., ServiceNow).
- Familiarity with DR planning and execution in hybrid infrastructure environments.
- Proficiency with documentation tools such as Lucidchart, Confluence, Jira.
- Excellent troubleshooting, escalation management, and communication skills.
- Demonstrated ability to operate in global enterprise environments and coordinate across time zones.
Hands-on exposure to public cloud platforms (e.g., AWS, Azure) and hybrid orchestration.
Additional Information
Compensation - 200K pa
Benefits:
- Extended health care
- Dental care
- Life insurance