Description
The Transition Manager leads the planning, coordination, and execution of enterprise IT transition activities to ensure uninterrupted services and full operational capability at the conclusion of the transition period. This role ensures seamless knowledge transfer, validated system configurations, operational readiness, and compliance with federal governance and security requirements.
Location: Rockville, MD
Salary: 155,000-195,000
Clearance: Secret or L Clearance
Responsibilities:
- Develop and execute the Transition Management Plan coordinating staffing, knowledge transfer, asset validation, configuration baseline review, and operational readiness activities across infrastructure, network, Microsoft 365, Identity and Access Management, cybersecurity, monitoring, and cloud support functions while ensuring no degradation of SLA performance during the transition period
- Direct and oversee validation of operational control of enterprise systems including Active Directory and Microsoft Entra ID, Microsoft 365 tenant services, VMware virtual infrastructure, WAN/MPLS connectivity, enterprise storage platforms, backup and recovery operations, ITSM workflows, and SIEM integrations to confirm configuration accuracy and service continuity prior to steady-state acceptance
- Serve as primary executive transition authority with customer stakeholders and contracting representatives to provide transition status briefings, risk and issue updates, mitigation plans, and readiness documentation supporting formal acceptance of full operational capability
- Oversee validation of cybersecurity control implementation alignment with applicable industry and federal security frameworks, ensuring privileged access controls, patch compliance posture, vulnerability remediation tracking, and monitoring coverage are fully documented and audit-ready
- Produce transition status reports, configuration validation documentation, risk logs, knowledge transfer artifacts, and operational readiness certification packages for stakeholder review and approval
Requirements
Bachelor's Degree; 12+ years relevant experience; experience managing lifecycle of complex technology infrastructure projects; oversee planning, execution, monitoring, and close-out; coordinate multidisciplinary teams; develop and oversee roadmap implementation; provide innovative solutions supporting enterprise objectives.
Masters + 10yrs, or Associates +14yrs of relevant experience may be substituted.
- Experience managing enterprise IT operations programs supporting 24x7 environments
- Knowledge of SLA performance tracking, risk management frameworks, and executive reporting methodologies
- Experience overseeing ITSM performance reporting and service management analytics frameworks
- Experience overseeing compliance with cybersecurity directives and vulnerability remediation processes
- Knowledge of federal cloud adoption strategies and ICAM modernization initiatives
- Required Certifications: PMP (Project Management Professional);
- Preferred Certificaiton: ITIL 4 Managing Professional
Clearance - SECRET OR L Clearance
ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- 401(k) Savings Plan
- Education and Professional Training
- Flexible Spending Accounts (FSA)
- Employee Referral and Merit Recognition Programs
- Employee Assistance and Identity Theft Protection
- Paid Holidays: 11 per year
- Paid Time Off (PTO)
- Disability Insurance
