Supply Chain Security Manager

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

The Security Manager will be responsible for the hands-on implementation, oversight, and continuous improvement of security strategies and programs across our logistics operations, ensuring robust compliance with CTPAT (Customs Trade Partnership Against Terrorism), TAPA (Transported Asset Protection Association), and AEO (Authorized Economic Operator) standards.

Preferred background in military or law enforcement particularly in roles focused on security operations or investigative work.

This tactical role focuses on securing physical assets, supply chains, and personnel. The Security Manager will be expected to actively mitigate risks and respond to incidents within a complex logistical environment with precision and urgency. The security manager must have strong investigative skills and proactively search for security risks to help prevent and mitigate security incidents, possess strong operational security expertise, a thorough understanding of global trade security standards, and proven leadership in managing security teams and systems. The security manager must have strong investigative skills and proactively search for security risks to help prevent future security incidents.

Administration

• Manage and operate security systems (Security, Health and Safety Portal, CCTV, intrusion alarm, access control, etc.)
• Coordinate timely completion (within 90 days) of outstanding Security Corrective Actions.
• Preventive Actions with appropriate parties and communicate issues to the District Manager and Regional Security Manager/Director.
• Be a part of the District Business Review meeting to discuss security-related issues, concerns, and best practices.
• Coach employees and management on how to complete incident reporting per the Security Incident Reporting Standard.
• Take the lead on all district security incident investigations, in coordination with Regional and CHQ Security.
• Support Business Continuity Plan development and testing.

Communication & Security Awareness

• Facilitate the development of a security-conscious mindset within the district.
• Own and report on all security-related communication with the following parties:

• Expeditors District
• Local police department
• Customers
• Service Providers
• Regional / CHQ Security and Cargo Signal Teams

• Support product and account management as needed with:

• Security matters related to port authority, carriers, warehouses, AEO and CTPAT programs, etc.
• Sales initiatives and facilitation of customer-specific security requirements

• Support Cargo Signal sales engagements, as needed o Customers’ security teams including involvement in preparing for any customer security audits.
• Keep district management and sales up to date on new security initiatives, training material and security-related information provided by Regional / CHQ Security.

Operational Performance Standards; Cargo Security Regulations

• Ensure 100% district compliance with all local security regulations, in coordination with district compliance officers.
• Ensure 100% district compliance with all Operational Performance Standards (Expeditors Security Standards).
• Conduct Security & Safety on-boarding orientation with new Service Providers.
• Conduct Service Provider Risk Reviews to confirm 100% compliance with the Security & Safety Notice.
• All non-compliant items on the Risk Review must be communicated to the Service Provider Manager and/or applicable Department Manager at the district who is responsible for following up and resolving each issue with the Service Provider within 90 days.
• Must monitor for resolution of open action items at the 90 and 180 days to determine appropriate security status.

CTPAT/AEO/Other WCO Program Requirements

• Be familiar with the background of, and Expeditors’ participation in, the CTPAT program and/or local AEO / WCO program.
• Understand how to prepare for a CTPAT/AEO validation visit using the CTPAT Validation Process Flow Chart.
• Follow process for comprehensive recap after a validation visit.
• Understand the benefits of CTPAT as it related to business resumption as supported by the branches business continuity plan.

Training

• Deliver and/or facilitate security-related district-trainer-led courses as required/requested.
• Deliver Facility Lockdown Orientation and Trash Inspection training.
• Communicate security standards in detail levels according to job functions.
• Attend the Security Manager conference calls, as required.

Developmental Training Requirements

• Achieve Level I Trainer Certification by completing the Facilitation Course (within 6 months).
• Achieve Level I Supply Chain Security Certification (within 6 months).
• Successfully complete all training on the Security development map (within 9 months).
• Additional Suggested Courses: The Negotiation Course.
• Additional Security Industry Certifications: Physical Security Professional (PSP); Certified Protection Professional (CPP).
• Other tasks/duties as deemed appropriate by your management team.

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.  
• The ability to work off-site
• Functions performed primarily while seated at desk
• Travel as needed
• Ability to work outside of normal business hours, i.e. overnight, weekends, and different shifts.

WHAT WE EXPECT FROM YOU:

Expeditors Core Competencies

• Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

• Job Execution:

Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

• Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

• Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

• Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.  Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

• Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. 

• Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Security Manager Job-Specific Competencies

• District Security Operations Expertise

Collects, evaluates and responds to information concerning potential security threats to include cybersecurity.  Supports full implementation of Expeditors' Security Standards. Coordinates timely completion of all security-related functions to include timely action of Security Corrective Action/Preventative Actions with appropriate stakeholders. Maintains contacts with local and State law-enforcement. Supports Business Continuity Plan development and testing. 

Proactive and organized for continuous and productive monthly call activity so that: calls are scheduled two weeks in advance, call schedule is full for the following week, completed call and joint call expectations are achieved monthly.

• Security Incident Response

Leads all District Security incidents investigations whilst coordinating with Regional and CHQ resources. Collaborates and leads District employees and Management on completing and investigating Security Incidents in a timely manner.

• Government and Industry Security Program Expertise

Knowledgeable about security regulatory programs that affect the specific services Expeditors provides to our customers (both Government and Industry). For example: CTPAT; AEO; EC300; TAPA; ACAS; etc. Able to confidently present to and interact with internal and external stakeholders, including customers and governmental officials.

• Security Tools Expertise

Manages and operates security systems (e.g. CCTV, intrusion alarm, access control, etc.) according to security requirements.

• Service Provider Security Evaluation

Collaborates with the District Service Provider Manager to ensure Service Providers meet Expeditors' Security Standards and general security controls. 

Conduct regular onsite audits at Service Provider warehouses and transportation facilities to ensure full compliance with Expeditors' security standards.

Integrate investigative skills to perform security vulnerability assessments and simulated intrusion exercises to proactively identify and address potential weaknesses in physical and procedural defenses. These audits are designed rigorously evaluate compliance with Expeditors' enhanced security standards, identify vulnerabilities, and ensure corrective actions are enforced promptly.

Lead threat assessments and implement mitigation strategies.

Qualifications

Minimum Qualifications:

• High School Degree or equivalent required
• Passed background check
• Must be 18 years of age or older
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Must be legally authorized to work in the United States
• Must not require future sponsorship for employment Visa
• Must have the ability to work overtime in support of department needs
• Fluent in English, both written and verbal
• Comfortable working in a professional business environment
• Must be able to commute to all LAX buildings & to customers as needed
• Must be proficient in Excel, PowerPoint and Word
• Oral and written proficiency in the English language.

Desired Qualifications: 

 

• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be pro-active in thought and action
• Strong organization skills
• Analytical with strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills.
• Comfortable with numbers and basic mathematical skills
• Has a demonstrated strong work ethic, and reliability
• Strong problem solving, organizational, and interpersonal skills.
• Ability to work productively both individually and in a team environment.
• Self-motivated with ability to work in a fast paced and constantly changing environment.
• Comfortable with regular data entry on a laptop computer
• Strong rapport and relationship building focused
• Empowered to make quick decisions in response to changing conditions
• Influences others to action
• Timeliness and accountability for results
• College/University or equivalent business qualifications (preferred)
• Preferred background in military or law enforcement particularly in roles focused on security operations or investigative work.

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO guidelines.

Salary rate: $115,000-$140,000/ year