Staff Technical Writer
In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.
We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environment across all teams.
And we're a great place to work too - we've been named a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from "Best Benefits" to a "Best Company for Happiness".
We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?
What you will do
- Develop and maintain high-quality technical documentation, including user documentation, API documentation, release notes, and troubleshooting topics, reporting to the VP, Product Management, Platform Services & Monitor.
- Work closely with cross-functional teams to gather information and ensure accuracy and completeness of documentation.
- Translate complex technical concepts into clear, concise, and accessible content for a range of audiences, including developers, system administrators, and security professionals.
- Participate in product planning and design discussions to advocate for documentation best practices and ensure documentation requirements are considered early in the development process.
- Continuously improve documentation processes and tools to streamline content creation, review, and publication workflows.
- Stay informed about industry trends and best practices in technical writing, documentation tools, and information architecture.
What you will bring with you
- Bachelor's degree in Computer Science, Technical Communication, English, or related field.
- 5+ years of experience in technical writing, preferably in the software industry.
- Proficiency in documentation tools such as Markdown and version control systems (GitHub).
- Experience with the docs-as-code workflow.
- Knowledge of cloud computing platforms (such as GCP, AWS, and Azure) and containerization technologies (such as Docker, Kubernetes).
- Ability to use AI/ML tools
- Familiarity with CSS and Python scripting would be a plus
What we look for
- Proven ability to understand complex technical concepts and communicate them effectively to diverse audiences.
- Problem-Solving: Strong problem-solving skills to understand complex technical concepts and translate them into user-friendly documentation.
When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family
The U.S. annual compensation range for this full-time position is between 115,200 USD to 144,000 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.
We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.
Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
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