Company Description
Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create better products and services.
Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.
Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.
So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.
Job Description
- Start right away – hit the ground running!
- Secure a permanent, full-time role with stability and growth opportunities
- Be on-site 5 days a week and grow your professional presence in a respected, market-leading organisation
- Perfect entry-level opportunity to kickstart and build your corporate office career
The Office Services Consultant plays a vital role in ensuring the smooth and accurate delivery of TAL’s enterprise-level mailroom, print, and document management services. This position supports the business by processing, scanning, printing, archiving, and distributing critical correspondence and documentation, all while maintaining high standards of quality, security, and timeliness.
In this role you will:
- Manage all aspects of mailroom operations, including receiving, sorting, scanning, archiving, and distributing incoming mail, as well as handling outgoing mail and internal office deliveries.
- Coordinate and complete print and send requests for multiple business units, ensuring high-volume jobs meet quality standards and deadlines.
- Oversee banking and cheque processes, including physical banking, system entry, and liaison with Accounts Receivable.
- Manage courier bookings, cost allocation, and logistics for ad hoc delivery needs.
- Administer document archiving and retrieval processes, maintaining accurate records.
- Receive and securely store parcels and executive correspondence, ensuring timely notification and collection.
Qualifications
- Previous experience in a mailroom, office services, or administrative role is ideal, though not essential.
- Open to university graduates looking for a corporate entry-level role.
- Strong organisational skills and the ability to maintain accuracy in repetitive, high-volume tasks.
- Professional communication skills with confidence in engaging stakeholders.
- High attention to detail and awareness of confidentiality when handling sensitive or original documents.
- Basic financial literacy (e.g., cheque processing, reconciliation awareness) is an advantage.
Additional Information
TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:
- An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
- Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
- Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
