Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
To design, build, and manage the operational engine and intellectual property that enables the Principal Architects in our Global Security Architecture Practice (GSAP). This role is responsible for transforming the team's collective expertise into a scalable asset that drives consistency, efficiency, and quality in all client engagements.
We’re looking for a Program Manager to drive operational excellence, process innovation, and strategic program management for the Global Security Architecture Practice. In this role, you won’t just manage processes; you will engineer the operating system of the future for our practice. You will design, build, and manage the business processes that enable our Principal Architects to scale. This role is responsible for transforming the Palo Alto Networks’ collective security and innovation expertise into AI-driven consulting methodologies and assets that drive consistency, efficiency, and quality in all of GSAP’s client engagements.
You’ll partner closely with the Principal Architects and their leadership, as well as cross-functional teams including Sales and Technical Solutions, Product Management, Enterprise Security, and Unit42 consultants. Through these partnerships you will develop intellectual property, programs, and processes that help our Architects do their work.
This is a high-impact, high-visibility role ideal for a proactive problem-solver who thrives in ambiguity, sees inefficiencies as opportunities, and is eager to grow with a fast-moving business.
Key Responsibilities
Program Management & Enablement:
Build and maintain structure to define our formal partnership with Enterprise Security and Product Management, ensure that interactions are regular and substantive, and information sharing is structured, consistent, and bi-directional.
Own and execute the CoE's operating cadence, including the quarterly review of all library assets and the intake process for new contributions.
Drive adoption of CoE tools and methodologies across the global GSAP team through clear communications, training, and a strong feedback loop.
Practice Development & Content Curation:
Partner with senior architects to translate their expertise into high-quality, reusable assets including templates and accelerators, standardized presentations, and strategic playbooks that are designed to be populated and customized by AI.
Implement a dynamic content strategy where advisory assets are easily updated and synthesized by AI tools.
Own and manage the central IP library ensuring all content is organized, current, and easy to access for both the Architects and AI agents.
Process Creation, Improvement & Management:
Implement systems to support clear, organized knowledge-sharing (e.g., permissioned Google Drive structures, audience-specific distribution lists) that scale across regional and functional teams.
Engineer AI-native workflows by evaluating processes through a lens of automation, designing systems where AI is the primary engine of execution.
Identify process gaps and operational inefficiencies, deploying human-in-the-loop solutions that maximize speed and free up Architects for deep-dive strategic work.
Implement systems for knowledge sharing that capture "tribal knowledge" and automatically convert it into institutional assets.
Your Experience
6-8 years of experience in a management consulting, practice operations, business analyst, or technical program management role, preferably within a professional services or enterprise technology organization.
Fluency in AI-driven operations, with the ability to view AI and automation as strategic levers that fundamentally change the reach and velocity of a practice.
Exceptional organizational and project management skills; able to manage multiple complex projects and a library of assets with rigor and attention to detail.
An excellent communicator and influencer who is passionate about training others and driving the adoption of new tools and processes.
An understanding of the cybersecurity landscape is a major plus, but deep, practitioner-level security expertise is not required.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $206,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
