This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Security Analyst Team Lead in the United States.
This role offers the opportunity to lead a high-performing team of security analysts within a fast-paced, customer-focused cybersecurity environment. You will oversee incident response operations for commercial clients, ensuring timely resolution of complex security incidents while driving operational excellence and customer satisfaction. The position involves mentoring and developing analysts, implementing regional processes and KPIs, and serving as a strategic advisor for security outcomes. You will collaborate closely with cross-functional teams including threat research, detection engineering, and customer success to ensure consistent delivery of high-value services. This role combines technical expertise, leadership, and strategic thinking to influence both team performance and the broader cybersecurity posture of client organizations. Remote work is supported, with occasional travel of up to 10%.
Accountabilities:
- Lead, train, and mentor a team of security analysts focused on incident response and investigation services
- Act as an escalation point for complex customer incidents, providing transparent, timely, and effective resolutions
- Serve as the primary contact for Inside Sales clients, aligning security outcomes with customer goals and building long-term relationships
- Maintain operational ownership of core Incident Response programs, ensuring consistent quality delivery
- Develop and implement regional playbooks, processes, and KPIs to standardize high-quality service delivery
- Collaborate with cross-functional teams including threat research, detection engineering, forensics, customer success, and sales
- Provide executive-level reporting on incident trends, team performance, and customer impact
Requirements:
- 5+ years of experience in cybersecurity, with at least 1 year in a leadership or team lead role
- Proven experience in incident response, investigations, and customer-facing security operations
- Strong executive presence, with excellent communication and stakeholder management skills
- Demonstrated ability to mentor and develop team members in a high-pressure environment
- Experience managing personnel, performance metrics, and operational processes
- Familiarity with customer-vendor relationships and consultative delivery of security services
- Collaborative mindset and ability to work effectively across diverse technical and business teams
Benefits:
- Competitive compensation and remote work flexibility
- Opportunity to lead a growing team in a fast-paced cybersecurity environment
- Professional development and mentorship opportunities
- Exposure to cutting-edge security operations, threat research, and incident response initiatives
- Engagement with cross-functional teams and high-profile commercial clients
- Occasional travel to support client or regional activities
