Responsibilities
- Manage multiple projects at various phases and in various locations, from project identification through design, planning, client approval, and financial closeout.
- Demonstrate full accountability for “cradle to grave” management of own projects.
- Lead project teams consisting of architects, design engineers, general and specialty contractors, property management, operating engineers, environmental consultants, client project management team, client security, and client technology teams.
- Creates and executes project and delivery schedules and revises as appropriate to meet changing needs and requirements.
- Identifies resources needed and assigns individual responsibilities to members of the project team.
- Manages day-to-day operational aspects of a project and scope.
- As required by projects, visit field sites to conduct field-related inspections/surveys/audits whenever necessary.
- Builds relationships with client, client project management team, client security, and client technology teams.
- Understands what outcomes client is expecting and is the liaison between Mantis Innovation project team and Client team ensuring accurate execution of plan resulting in delivering desired outcomes.
- Effectively manages issues and concerns with client in a professional and productive manner.
- Identify upsell opportunities and work with Account Managers and Sales team members to grow clients
- Works with Project Accountant to ensure appropriate revenue recognition, ensures timely and accurateinvoicing, accuratecash and revenue forecasting, and assists with receivables for project if needed.
- Manages project budget.
- Analyzes project profitability, revenue, margins, bill rates and utilization.
- Approves expenses and labor specific to assigned projects.
- Develops risk management plans, and lead teams through established processes in order to ensure no impacts or incidents occur.
- Oversee and prepare accurate project documentation for all phases of project including project set-up form, budgets, schedules, tracking progress, meeting minutes, financial funding requests, and status reports on-time and in accordance with pre-established formats in order to pass all project documentation reviews with client.
- Ensures project documents are complete, current, and stored appropriately.
Qualifications
- Minimum of 8 years of construction project management
- Minimum of 5 years working in the commercial roofing industry
- Strong basis of knowledge in project scope development, budgeting, scheduling, risk management and contract negotiations
Preferred Qualifications
- BS or higher degree in architecture, engineering, or construction management
- Project Management certification
- Six Sigma or Lean experience
- Registered Roof Observer (RRO), Registered Roof Consultant (RRC) or ability to obtain an RRO/RRC
Competencies
- Commitment to providing value-based client service
- Ability to anticipate client needs and provide best expertise to address needs
- Client focused problem solving skills
- Flexibility to deal with the unexpected
- Understanding of client problems/context, such as need to improve competitiveness
- Can-do approach - pragmatic but enthusiastic
- Ability to develop personal relationships with assigned clients
- Desire and aptitude to assume responsibility for client development
- Participate in and recognized in national/regional client organization associations and in professional circles
- Strong service/support orientation
- Ability to handle customer issues with sensitivity and efficiency
- Ability to handle technical roofing question
- Proven ability to interact effectively at all levels of an organization
- Excellent interpersonal and communication skills, both verbal and written
- Excellent analytical / problem-solving skills
- Works effectively with colleagues and staff by practicing respect for deadlines, collaborative problem solving and honest communication
- Displays empathy and positive regard for others in written, verbal and non-verbal communications.
- Builds trusting relationships acting with integrity, courtesy and responsibility, even in the face of stress or demanding workplace conditions
- Maintains proficiency as needed and approved by attending trainings, reading job-related materials and meeting with others in area of responsibility
- Exceptional organizational skills
- Ability to travel as needed – up to 50%
Working Environment/Physical Activities
- Work is performed in a non-smoking office setting with exposure to CRTs and UV rays
- Work may be performed with exposure to hot, cold, wet, humid, or windy conditions caused by the weather
- Usual office environment with long periods of sitting, walking, standing, stooping
- Ability to travel as needed (via vehicle, airplane, etc.)
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as email and telephone
- Lifting up to 30 pounds.
- Working extended hours may be required as needed.
$90,000 - $120,000 a year
