Who We Are
Designed with simplicity in mind, Verkada's six product lines — video security cameras, access control, environmental sensors, alarms, workplace, and intercoms — provide unparalleled building security through an integrated, cloud-based software platform. Over 33,500 organizations, including 96 companies in the Fortune 500, across 93 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016 with more than $700M in funding raised to-date, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
You are a hands-on professional who enjoys working with physical security systems at the ground level. You will support and maintain Verkada’s global security infrastructure with a focus on break/fix work, troubleshooting, and preventative maintenance. You will also be responsible for administering Verkada’s corporate badging program worldwide, ensuring all employees, contractors, and visitors are issued a badge and managed through a secure, efficient, and consistent process. If you like rolling up your sleeves and working on security systems and supporting day-to-day system health with some of the best experts in the field, then this role is for you!
We have an “in office” approach to work, and this role is intended to be based in our headquarters in San Mateo, CA.
What You’ll Do
- Serve as a system administrator for the company’s global physical security platforms, including credential management and access control.
- Manage the company’s global corporate badging program (issuance, activation, deactivation, and auditing of badges).
- Conduct system inspections, preventative maintenance, and routine testing to ensure uptime and reliability.
- Perform break-fix troubleshooting and repair of access control, video surveillance, and alarm systems.
- Pull and terminate low-voltage wiring, replace faulty components, and support new device installations.
- Respond to and resolve security system alerts, alarms, and service tickets.
- Support incident investigations by retrieving access control logs and video evidence.
- Maintain documentation for wiring diagrams, device inventories, and system configurations.
- Partner with our in house facilities to support larger maintenance and installation projects.
- Provide end-user support and training on badge use and security systems.
What You Bring
- 3–5+ years of relevant experience in physical security system support and maintenance.
- Working knowledge of low-voltage wiring, terminations, and troubleshooting.
- Hands-on experience with access control systems, CCTV, and alarm systems.
- Familiarity with corporate badging programs or identity/access management.
- Ability to read wiring diagrams, schematics, and device installation guides.
- Strong problem-solving skills and ability to diagnose technical issues quickly.
- Excellent organizational skills with strong attention to detail.
- Customer-service mindset with clear communication skills.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Fertility Stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Estimated Annual Pay Range: $120,000—$140,000 USD
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
