About the Role
As a Network Administrator, you’ll support all areas of secure network technologies in a dynamic operational IT environment within the Department of state, including maintenance, provisioning, and deployment functions. You will use network monitoring tools to troubleshoot, analyze and resolve technical problems. You will also play a critical role in troubleshooting network issues, analyzing performance data, and implementing improvements to enhance efficiency.
We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!
What you’ll do:
- 2nd or 3rd Shift: (2:00 PM - 10:30 PM OR 11:00 PM - 6:30 AM)
- Responsible for evaluating, maintaining, and improving the network reliability, availability and performance
- Continuously monitor network performance, availability, and security using NOC monitoring tools.
- Respond to network alerts, diagnose failures, and implement corrective actions.
- Develop and update NOC processes, playbooks, and incident response plans.
- Apply security patches, updates, and firewall configurations.
- Maintain up-to-date network diagrams, documentation, and inventory records.
- Manage and configure routers, switches, firewalls, and other network devices.
- Conduct thorough security audits and assessments to identify vulnerabilities, weaknesses, and areas for improvement.
- Investigate security incidents to determine root causes and implement remediation strategies.
- Conduct threat intelligence analysis to identify and mitigate emerging cyber threats.
- Perform real-time analysis of security logs and network traffic for anomalies.
- Work Cisco switch, router and firewall infrastructure and technologies
- Interface with customers to resolve network and connectivity related issues
What you’ll need to succeed:
- An Active TS/SCI security clearance
- 5+ years of experience with experience managing the provisioning, installation, and support of network communications
- 5+ years of experience with advanced troubleshooting, network security, and cloud networking
- 5+ years of experience in a NOC environment.
- Understanding of network communications standards and concepts, to include:
o Physical layer media (copper, fiber)
o Ethernet (switching, spanning-tree, media access-control (MAC) addressing)
o TCP/IP (UDP vs TCP, subnetting, DHCP, gateway, access-control lists)
o Higher-level protocols (DNS, IPSec, HTTP) - Experience with implementation and operation of cross-domain solutions.
- Understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols (BGP, OSPF, EIGRP).
- Experience with NOC tools like SolarWinds, Nagios, Zabbix, PRTG, or Wireshark.
- Knowledge/experience in administering network monitoring tools such as NeuralStar, and Splunk. ManageEngine experience a plus
- Hands-on experience with Cisco equipment – Switch, router configuration
- An understanding of working in a secure federal environment
- A High-level networking and network security certifications: CISSP, CCNA, MCSE, Security+ or equivalent
- You are familiarity with ITIL frameworks, incident management, and service desk operations.
SALARY RANGE: $120,000 - $154,000
The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
- The candidate's professional background and relevant work experience
- The specific responsibilities of the role and organizational needs
- Internal equity and alignment with current team compensation
- This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
- Performance-based bonuses
- Company-paid training and/or certifications
- Referral bonuses
To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/
Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.
Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.
Benefits: All full-time employees are eligible to participate in our benefits programs:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
What we want you to know:
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
