Company Description
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
www.uhn.ca
Job Description
Union: Non-Union
Site: Toronto General Hospital
Department: Office of the President & CEO
Reports to: President and CEO
Work Model: On site (Hybrid as required)
Status: Permanent, Full-Time
Closing Date: September 18, 2025
Position Summary
The Manager, Office of the CEO, dually reports to the President and CEO and Chief Strategy Officer, and plays a key role in supporting the office in achieving organizational goals. Responsibilities include coordinating meetings and events, preparing briefing materials and presentations, managing the President and CEO’s schedule, tracking action items, and developing materials for board meetings. The role also involves supervising assigned staff and performing a range of duties to ensure the efficient and effective operation of the Office of the President.
Duties
- Strategic Alignment & Executive Support: Collaborate closely with the President and CEO to align daily activities with organizational priorities, manage the CEO’s schedule, and provide strategic briefings on key issues.
- Governance & Board Relations: Coordinate Board of Directors meetings, prepare materials and minutes, ensure compliance with governance practices, and maintain accurate corporate records, including the Corporate Minute Book.
- Communications & Content Development: Draft and review high-level communications, speeches, presentations, and briefing materials, ensuring consistency with the CEO’s voice and strategic messaging.
- Stakeholder & Relationship Management: Support engagement with key internal and external stakeholders, including government, donors, academic institutions, and partners; occasionally represent the Office of the CEO in meetings and working groups.
- Academic & Research Partnerships: Liaise with academic and research partners to coordinate joint initiatives and track CEO involvement in research, innovation, and commercialization efforts aligned with the organization's mission.
- Reputation & Risk Management: Collaborate with legal, compliance, and risk teams to identify and address potential reputational, legal, or financial risks; manage confidential and sensitive information with discretion.
- Leadership Team Coordination: Support the Executive Leadership Team through meeting coordination, document preparation, and facilitating communication and scheduling between executives and the CEO.
- Event & Meeting Management: Organize logistics for internal and external meetings, executive retreats, board functions, and CEO-hosted events, both in-person and virtual.
- Operational Excellence & Improvement: Identify opportunities to modernize office workflows, implement digital tools, and improve knowledge management and reporting systems to enhance effectiveness.
- Budget & Project Oversight: Coordinate the Office of the CEO’s budget, support financial planning processes, and lead or contribute to key projects through research, planning, and implementation.
Qualifications
- A minimum of a Bachelor's degree is required; a Master's degree is preferred.
- Previous related experience in the office of a President and CEO, or equivalent required, demonstrating a high degree of political acuity.
- 5-10 years related office administration experience in support of a complex executive environment.
- Experience supporting leadership teams with scheduling, document preparation, and managing confidential or sensitive materials, employing a high level of discretion and professionalism.
- Strong organizational skills with a proven ability to coordinate complex schedules, meetings, travel arrangements, and correspondence for a President and CEO or executive, and budget coordination in collaboration with finance teams.
- Expert proficiency with MS Office (Excel, Word, PowerPoint) and Outlook (e-mail, calendar).
- Strong communication skills (verbal and written), including drafting professional correspondence and engaging diverse stakeholders effectively.
- Success in establishing strategic coalitions and networks, contributing to a results-driven, entrepreneurial culture.
- Demonstrated ability to work independently with sound judgment and proactively manage responsibilities with minimal supervision.
- Exceptional interpersonal and relationship-building skills, with a professional and flexible demeanor for engaging key stakeholders (e.g., scientists, ministries, Board of Directors).
- Exceptional time management, and planning skills, with the ability to manage multiple priorities and deliver results accurately and efficiently with a high attention to detail.
- Team-oriented and adaptable, with a high tolerance for ambiguity and complexity in a fast-paced, dynamic environment.
- Creative and enjoys working in a small entrepreneurial environment that is results-driven.
Additional Information
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
