Manager, Cyber Security Operations (Data Security)

Company Description

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and leverages our competitive advantages to strengthen our brand.  We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew, and employee experience each and every day.

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business.  At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favourite McD restaurant.

Job Description

The Global Cybersecurity Data Security team is committed to secure and protect McDonald’s information anywhere, on any device, and at all times. We are seeking the most determined and ambitious cybersecurity professionals to partner with us in continuing to build our culture of security. We strive to find the balance of security with productivity but will never compromise on the quality and effectiveness of our data protection controls. We are looking for tenacious individuals to bring clarity to ambiguous situations by synthesizing information from multiple sources and merging it into a plan that will bring quantifiable results towards our goals.

The McDonald’s Global Cybersecurity Data Security team is growing. We are seeking a Manager, Data Security Operations to lead the Data Security Operations Team in London.

Responsibilities:

• Oversee the day-to-day responsibilities of the Analyst, Data Security Operations
• Support the Analyst, Data Security Operations in properly analysing and escalating data security events, including data loss prevention (DLP), data security posture management (DSPM), and email security to the proper MCD stakeholders
• Report critical and high severity data security incidents and risks to data security leadership as needed
• Support engagement between the Data Security team, Cyber Market Engagement (CME) team, and the European, Middle East, and Africa (EMEA) Markets
• Communicate data security use cases and requirements to the Analyst, Data Security Operations to support the design, testing, and deployment of data security controls specific to the EMEA Markets
• Support consistent improvement and refinement of the implemented data security controls specific to the EMEA Markets
• Help to define data security operational metrics, including key risk and performance indicators, specific to the EMEA Markets
• Help to create data security reports that properly present the data security operational key risk and performance indicators specific to the EMEA Markets

Experience required:

• Significant experience in areas of data security and/or email security
• Experience managing people and leading and running large and globally-dispersed operational teams
• Experience with leading data security and email security technologies, such as Microsoft Purview, Proofpoint, or Zscaler
• Demonstrated competency in developing effective solutions to diverse and complex business problems
• Program/Portfolio management experience implementing global processes and technology platforms
• Ability to work independently and cross-functionally with strong leadership skills to drive organizational change to effectively meet strategic and tactical goals
• Excellent judgment and the ability to make quick decisions and think outside the box when working with complex situations
• Ability to successfully adjust to changing needs in a fast-paced, dynamic environment
• Forward-thinking and possesses solid business acumen
• Excellent time management and related organizational skills including appropriate sense of urgency and a proactive approach
• Exhibit a high level of integrity, trustworthiness and confidence, and represents the company and its management team at the highest level of professionalism

Qualifications

• Knowledge and experience with various cybersecurity control frameworks, and standards such as NIST CSF, CIS Controls, SOC II, and security regulations/directives including GPDR, SOX, PCI, and CCPA
• Professional certifications such as CISSP, CISM, CIPP, or similar
• Familiarity with sophisticated multinational companies and distributed business models

Additional Information

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”