About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
We are seeking a Director, Product Management, AI to lead our product team in the development and growth of AI-driven product capabilities across the Diligent One Platform – specifically the creation of a new agentic AI layer which will integrate with the broader Diligent product portfolio underpin the next generation of GRC products. This role will be instrumental in driving the adoption of AI technology to enhance our platform product offerings and ensure Diligent remains at the forefront of innovation. You will own the product vision, strategy, and roadmap for Diligent One Platform’s agentic AI initiatives, aligning them with the company’s objectives and the evolving AI landscape.
Key Responsibilities
- Own, develop, articulate and deliver a compelling product vision, strategy, and roadmap for Diligent One Platform’s agentic AI offering and features that align with the Company’s objectives.
- Stay at the forefront of industry trends, emerging AI technologies, and competitive developments to establish our products as leaders in the market.
- Provide thought leadership in overall AI strategy, design, execution, and launch of model products across the platform
- Champion a customer-centric approach, utilizing customer feedback and market insights to inform product decisions.
- Establish key performance indicators (KPIs) to measure the impact of the product(s) and monitor their performance.
- Drive collaboration across product teams and cross-functional leaders to deliver on strategic AI initiatives.
- Lead design and technology discussions, defining acceptance criteria for requirements.
- Ideate, prototype, and build business cases for new AI products and features.
- Identify opportunities for building applications consuming platform AI services and prioritize use cases.
- Work closely with data scientists, engineers, and other stakeholders to translate their AI needs into product requirements.
Required Experience/Skills:
- Extensive experience in product management with a focus on developing and managing enterprise SaaS platforms, especially AI and Machine Learning.
- Deep understanding of AI and ML concepts, including batch and real-time environments, data science, deep learning models, cloud computing, and relevant AI/ML tools.
- Proficiency with agile development methodologies and product management frameworks, with experience in an agile environment.
- Strong leadership skills and experience in leading high-performing AI-focused product management teams across multiple geographies.
- Excellent strategic thinking, analytical skills, and the ability to translate market trends, customer needs, and business goals into effective AI product strategies.
- Experience in architecting enterprise systems on public clouds like AWS, GCP, or Azure, with relevant AI/ML cloud stack expertise.
- Strong problem-solving skills and exposure to industry-standard AI and ML technologies.
- Outstanding organizational, communication, and relationship-building skills for driving consensus in cross-functional environments.
- Proven success in fast-paced settings with demanding timelines, and the ability to define business tradeoffs.
- Bachelor's degree in a relevant field, with 12+ years of experience, or 10+ years with an Advanced Degree. Preferred: 15+ years with a Bachelor’s Degree, or 12+ years with an Advanced Degree, or 9+ years with a PhD.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
