Director of Cyber Defense Security Operations (Remote)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As the Director of Cyber Defense Security Operations, you will lead the strategic vision for Experian's SecOps team. You will lead daily operations, management, mentorship, and professional development of the team. The team is an important part of the global 24x7 security operations group, being the first line of defense in Experian's incident response function. The team operates within the Cyber Fusion Center (CFC) under the Experian Global Security Office (EGSO) and receives, triages, and prioritizes cybersecurity alerts, and investigates, contains, eradicates, and recovers from events.

Reports to: CFC Senior Director of Incident Management and Security Operations. This is a remote position.

You will have opportunity to:

• Design and implement the strategic vision for the SecOps team, including leading transformational projects to improve incident response effectiveness.
• Oversee the daily operations, management, and professional development of the SecOps team to support global 24x7 monitoring and response for cybersecurity events.
• Build and influence strategic partnerships with important partners to align priorities and lead collaboration.
• Cultivate a high-performance team culture by applying performance metrics and development programs.
• Lead the development of playbooks and operational processes in collaboration with other global SecOps leaders.
• Guide successful conclusions of cybersecurity events within SecOps's scope and escalate higher-risk incidents.
• Collaborate with teams such as Cyber Threat Intelligence and Threat Detection Engineering to enhance threat detection capabilities and improve security technologies.

Qualifications

• Can respond to incidents after hours and serve in on-call rotation.
• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, Information Security, or a related field (Master's or higher preferred).
• 8+ years in Security Operations, including 5+ years in leadership roles and prior Director-level experience within organizations of comparable size. 
• 2+ years leading incident response or digital forensics investigations.
• 2+ years of experience in operationalizing end-to-end security processes within Security Orchestration Automation and Response (SOAR) platforms through playbooks and/or automation
• Experience with SIEM, SOAR, and EDR technologies (e.g., Splunk, CrowdStrike, or Microsoft Defender).
• Experience driving operational transformation and managing global security teams.
• At least two cybersecurity certifications (e.g., GCIH, GCFA, CISSP, or CISM).

Additional Information

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.