Deskside Agent
Location: Washington, D.C.
Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust
As a Senior Deskside Agent, you will provide advanced in-person IT support to Treasury Department staff at Washington, D.C. offices. You will troubleshoot and resolve hardware, software, and peripheral issues with minimal escalations, ensuring seamless operations for end users. In this role, you will also contribute to knowledge transfer, mentor junior staff, and help improve deskside support processes.
Salary Range: $90k-103K
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Core Capabilities:
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:
