Change Management Specialist (6082)

Change Management Specialist (6082)

As Change Management Specialist, you’ll support enterprise IT sustainment and release operations. This role will coordinate change activities, support validation testing, and ensure documentation is accurate and complete to enable secure, efficient delivery of system updates in a fast-paced Agile environment.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Coordinate and document the lifecycle of system changes, including change requests, approvals, and implementation
• Support the preparation and execution of release management activities, including planning, scheduling, and stakeholder coordination
• Develop and maintain change documentation, including impact assessments, rollback strategies, and configuration updates
• Collaborate with validation and testing teams to ensure changes are tested and verified prior to deployment
• Support the development of test plans, test cases, and regression test scripts
• Participate in Agile ceremonies and change control meetings (e.g., CABs, CCBs)
• Maintain traceability of changes and ensure alignment with system baselines and documentation repositories
• Assist in the development of training materials and communications related to new or updated processes

What you’ll need to succeed:

• Active DoD Secret Clearance
• Bachelor’s degree in Business, Information Systems, or related field
• 3+ years of experience in change management, release coordination, or systems documentation
• Experience supporting Agile or DevSecOps environments
• Familiarity with configuration management processes and documentation standards
• Experience developing and maintaining process documentation, flowcharts, and SOPs

Strong organizational and communication skills

SALARY RANGE: $92,000 - $116,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses

To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (PTO) and holidays
• Parental Leave and dependent care
• Flexible work arrangements
• Professional development opportunities
• Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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